What kind of help do you need from the service department? *

Fault/Repair

Spare parts order

Miscellaneous

Device information:

Serial number (can be found on the type plate on the device or in the medical device manual) *

Which product line is it?

Please select ... CARDIO 400 CARDIO 4000 compass 540 compass 600 compass MTT CON-TREX DEEP OSCILLATION FRIGOSTREAM-Expert h/p/cosmos IONOSON-Expert kardiomed 540 kardiomed 700 LASS-Expert MAG-Expert PHYSIODYN-Expert PHYSIOIMPACT-Expert PHYSIOSON-Expert PHYSIOTERM-M PHYSIOVAC-Expert VECTOR MED VECTOR Benches & Multifunctional-Devices vocaSTIM-Master

Which device from the pre-selected product line is it?

Information about the fault/repair:

Is the device still working?

Limited functionality

No longer functional

Please describe the problem and where it occurs.

When does the problem occur? (During start-up, during treatment, during movement, during training, etc.)

Is it a hardware or software problem?

Hardware problem

Software problem

If possible, please upload images or a video.

Order sent by:

Firstname/Lastname *

Institution/Company

Contact person for queries

Accessible from/to

Street/No.

ZIP Code

City

Country

Email *

Telephone number *

Submit